In A World Where We Tell Everyone Everything - I Value Discretion & Privacy
At The Moray Business Store (a Nettl Partner) we are committed to protecting your privacy. The information collected on this website or other site operating exclusively on our behalf will be used in accordance with this privacy statement. These terms may change, so please check back to see if an update has been done since this version. This is Version 1.0.
Rest assured that we share NO data with any third party.
Information We May Collect
Your contact information including email address
Your postcode, preferences and interests
Information relevant to competitions, surveys etc
In Addition, We May Also Collect Some Non-Personal Information from you:
Your IP address of your computer.
Your browser type
How you visited our site (linked sites)
Search Engine Search Terms, Keywords
The date and time you visited the site
The time spent on the site / pages viewed
What Do We Do With That Information
Very simply, we use that information to fully understand the needs and requirements of our customers. Our business is built on continuous improvement. In particular we’ll use the information for the following:-
Our internal record keeping and web site evaluation data – not shared with any third party.
To monitor and improve our product range and services offered
We may use that data to send promotional emails, catalogues or mailers that we think you will find interesting and useful. We will only send details if you have agreed to be contacted by that particular method.
We may use certain information gathered to improve advertisements to ensure they are more relevant and useful to our existing or potential customers
Our Customer Care Team may contact you by email, mail or phone. We use that information to ensure we’re maintaining our high levels of service. Information gathered may then be used to implement changes to improve our service to all our customers.
Referrals and Ratings. We may send you a third party link to a ratings and review site such as Trust Pilot.
Your security is of paramount importance to us. In order to prevent unauthorised misuse, access or disclosure of data we have in place suitable procedures both physical and electronic to safeguard the online and offline data we collect.
We do not store credit card details nor do we share customer details with any 3rd parties.
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
Traffic Cookies allow us to monitor which pages are being visited. This is important data for us to gathers as it allows us to tailor the site better to suit customer needs. The information gathered is purely statistical for analysis and is then removed from the system.
Very simply, cookies allows us to improve and provide a better website and shopping experience for our customers. It’s important to know that cookies in no way give us access to your computer or any information about you. The only information about you that we gather, is that you have chosen to provide. Today, most browsers accept cookies automatically. You can still change those settings to decline cookies if you prefer. We would advise against that as this may prevent you benefitting from the full advantages and features of our site.
Links To Third Party Websites and Functions
How Do You Control The Personal Data We Collect?
You may choose to limit the amount of data we collect, or how we use your personal information in the following ways:
When you complete any forms on the website you can select what ways (if any) you want to be contacted for marketing and review purposes. Please note that we never provide any data to any third party for marketing purposes.
If you have agreed for us to use your data and subsequently change your mind – please contact us through the website. Alternatively use the “unsubscribe” feature on the mailing.
We will only pass on your details to a third party if required or instructed by law to do so.
The Data Protection Act 1998
The above act permits you to request information we hold about you. A small fee is payable for this information. All requests must be submitted in writing to Sea Scents, 22 Pitgaveny Street, Lossiemouth Harbour, Lossiemouth IV31 6NT. Replies can take 21 working days to process.
In addition, you can write to us with any request to update, amend or delete any information that you believe to incomplete or inaccurate. We will update that information without delay.
Moray Business Store and Nettl are very active on many social media platforms and blogs. We reserve the right to share and use any materials posted for marketing activity without prior approvals or permission.
In simple terms, we play fair. We’re a friendly, responsible and professional business with the genuine protection of our customers at heart. We will not bombard you with continual sales messages, we will not send you information we don’t genuinely believe you’ll enjoy, and we most certainly will not give your details to anyone else. It’s that simple. If you feel we get that wrong, please, tell us.